At Srujan, we are committed to delivering your order safely, swiftly, and with care. Our oils are freshly packed to ensure you receive the highest quality in every bottle.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive an order confirmation and tracking details via email or SMS once your order is shipped.

2. Shipping Duration

• Delivery time typically ranges between 3–7 business days, depending on your location.

• Rural or remote areas may experience slightly longer delivery times.

• Delivery timelines are estimated and may vary due to weather, festivals, or courier delays.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• We may offer free shipping on select products or order values, as part of promotional offers.

4. Shipping Partners

We work with reliable and trusted courier partners to ensure timely and secure delivery of your orders.

5. Delivery Areas

• We deliver across India, covering major cities and towns.

• For locations outside our standard delivery zones, please contact us before placing an order.

6. Damaged or Leaked Products

If your package is damaged, leaked, or tampered with upon delivery, please:

• Take photos of the product and packaging

• Contact us within 48 hours of delivery

• Our team will verify and arrange a replacement or refund if eligible

7. Contact Us

For any shipping-related queries, feel free to reach out to us:

📧 info@srujanenterprise.com
📞 +91 93263 05103 | +91 93263 05388