At Srujan, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us through our website, social media platforms, or place an order.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via third-party gateways)

• Purchase history and communication preferences

• Any other information provided voluntarily through forms or contact requests

2. How We Use Your Information

We use your personal information for:

• Processing and fulfilling your orders

• Communicating order updates, offers, and service-related information

• Improving our services, customer support, and shopping experience

• Handling returns, refunds, or complaints

• Sending promotional emails or messages (only if you’ve opted in)

3. Data Protection & Security

We take appropriate precautions to protect your personal data:

• All payment-related information is encrypted and processed through secure third-party payment gateways.

• We do not store your credit/debit card details.

• Your data is stored on secure servers and accessible only to authorized personnel.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your data only with:

• Delivery partners to ensure timely and accurate deliveries

• Payment processors for transaction completion

• Legal authorities, if required by law

5. Cookies & Tracking Technologies

Our website may use cookies and other tracking tools to:

• Improve website performance

• Understand user preferences and behavior

• Personalize your browsing experience

You may choose to disable cookies through your browser settings, although it may affect your experience on our website.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information

• Opt-out of marketing emails at any time

• Request deletion of your personal data (subject to legal and transactional obligations)

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your data, please reach out to:

📧 info@srujanenterprise.com
📞 +91 93263 05103 | +91 93263 05388
🌐 www.srujanenterprise.com